Effective Date: 8 February 2018
Your interactions and transactions with ResMed India Private Limited, a company incorporated in India (company registration number U85110DL2007FTC157447), 205, 2nd Floor, Southern Park, Plot D2, District Centre, Saket, New Delhi 110 017, including our website www.resmed.com/in/en are governed by this Privacy and Cookie Notice.
Your privacy is important to us and we are committed to protecting your personal data that you trust us with.
This Privacy Notice describes:
WHAT PERSONAL DATA WE COLLECT ABOUT YOU
If you interact or transact with us, we may collect the following information from you:
Sensitive Information
Other than the sensitive data outlined above or collected through ResMed devices you may use, ResMed will not intentionally collect or maintain, and do not want you to provide, any information regarding race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive information.
HOW WE OBTAIN YOUR PERSONAL DATA
We obtain your personal data when you voluntarily submit it to us when you interact with us, for instance when you:
We may use your:
ResMed will make reasonable efforts to ensure that the personal data collected is the minimum necessary to
Collection and use of anonymous data
From time to time, we may collect anonymous statistical information about the use of our website, such as how many visitors visit a specific page on the website, how long they stay on that page and which hyperlinks, if any, they “click” on, and utilization of our website features.
When applicable we will collect this information through the use of “cookies” and other tracking technologies, which we discuss in detail in our Cookie Notice. We may disclose such data to third parties, but this aggregate data will in no way personally identify you or any other users of our website.
HOW WE PROTECT YOUR PERSONAL DATA
ResMed has defined security and privacy controls to protect your data and to comply with the applicable data protection law.
Despite the security measures employed by ResMed, you should be aware that it is impossible to guarantee absolute security with respect to information sent through the Internet. If ResMed is aware that your personal data has been subject to a data breach, you will be notified by ResMed in a timely fashion.
WHO WE SHARE YOUR PERSONAL DETAIL WITH
ResMed does not sell or rent your personal data. We only share your personal data pursuant to this Privacy Notice and only to the extent permitted by applicable law.
We may share your personal data:
WHERE YOUR PERSONAL DATA IS STORED AND PROCESSED
Your personal data may be hosted or processed in India, Europe, Australia, Malaysia, China, the United States and Canada. By accepting the terms of this Privacy Notice, you have expressly consented to your personal data being processed, transferred, stored and accessed outside of India.
HOW YOU CAN ACCESS YOUR PERSONAL DATA
You can access and correct the personal data about you when you contact us via the methods set out in our Contact
You may request access to personal data we hold about you. We are entitled to charge you a nominal fee for supply of the data.
YOUR RIGHT TO HAVE DATA REMOVED
To provide our services to you we would need your personal data. However, ResMed will honour the “right to be forgotten” and you can have your personal data completely removed by contacting enquiries@resmed.co.in and instructing us to do so.
When you contact us, we may inform you of: (i) the information that you will need to provide for identification purposes as well as the documents you may need to enclose with your request; (ii) the expected timeframe for receiving a response from us regarding your request; (iii) how to submit your request, including the forms that you will be required to use, if available; and (iv) the form in which we will deliver your information to you.
COOKIE NOTICE
We use cookies on our website. For further details, see our Cookie Notice.
For your convenience, our website may from time to time include links to third-party sites whose information practices may be different than ours. We encourage you to review these sites' privacy policies, as we have no control over information that is submitted to, or collected by, these third parties. Use of such third-party websites may be subject to a third party’s terms and conditions and is at your own risk. ResMed has no responsibility in connection with any access or use by you of these sites.
You may withdraw your consent to our use of your personal data for future marketing mailings, at any time by emailing us at enquiries@resmed.co.in. For other ways to contact us please see our Contact page.
If you have signed up to receive our e-mails and prefer not to receive marketing information from us, follow the "unsubscribe" instructions provided on any marketing e-mail you receive from ResMed.
Should you withdraw your consent to receive marketing information, we will use all reasonable endeavours to remove your personal data from our marketing mailing list within 5 business days of receipt of your withdrawal of consent.
PERSONAL INFORMATION FROM CHILDREN
We do not knowingly collect personal information from children. The content of our web application is not intended
UPDATES TO THIS PRIVACY NOTICE
If we change the Privacy Notice, a prominent notice will be posted on our website along with the updated Privacy Notice. Therefore, you are advised to review this Privacy Notice regularly. ResMed will also provide you with an email notification if changes are substantial. Data processing changes will take effect 15 days after the updated Privacy Notice is published. Each Privacy Notice will include the date
For the avoidance of doubt, no change to the Privacy Notice will change the content of your consent that you may have granted separately and/or the processing of your personal data (including sensitive data) you have consented to.
Your privacy is important to us, and we hope we have explained it to you in this Privacy Notice. If you have any questions or concerns about this Privacy Notice or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact enquiries@resmed.co.in.
This Privacy Notice its subject matter and its formation
1. COOKIES WEB BEACONS, AND TECHNICAL INFORMATION
If you have granted your prior consent, we may use "cookies" - a small data file that we transfer to your computer's hard drive - to collect certain information about you and your use of our website. We may then also use cookies to identify your computer when you revisit our website
A session cookie enables certain features of the website and is deleted from your computer when you disconnect from or leave the website. If a portion of this website requires a password, you will be asked to give us explicit permission to use a persistent cookie, which is a small data file that is generated when, as a registered user of this website, you enter your assigned user ID and password to access the password-protected area of the website. This file is stored on your computer and enables your browser to access each page that is in the password-protected area. Our website does not use "flash" cookies.
You may adjust your browser to refuse to accept cookies, remove cookies or notify you when a cookie is set by editing your web browser preferences or options (each browser is different, so check the "Help" menu on your browser to learn how to change your cookie preferences). You do not have to accept all cookies sent to you by the website; however, depending on the particular cookie you reject, you may not be able to use some features of the website.
Please note that third-party websites linked to our website may also use cookies. We cannot control the use of cookies by these third-party websites. For example, when you link from the website to a third-party website, that website may have the ability to recognize that you have come from our website by using cookies. If you have any questions about how third-party websites use cookies, you should contact such third parties directly.
If you have granted your prior consent, we may also employ software technology known as "web beacons" or "clear GIFs," which helps us keep track of what content on our website is effective. Web beacons are small graphics with a unique identifier that are used to track the online movements of Internet users. Web beacons are embedded in the web pages you review, so they are not stored on your hard drive. The web beacons we use do not track or collect any personally identifiable information about you and they are in no way linked to your personally identifiable information.
2. PERSONALISED LINK URLS
On occasion, we may personalize and customize our website for certain users who will have to consent prior to using that service. Invitations to visit these customized websites will generally be sent to you in a message containing a personalized URL, a notice on a registration page, or in response to you logging on to a certain portion of the website. If you are invited to visit one of these sites, you may find it customized with references to products and/or services that we believe may be of interest to you based on your previous interactions with ResMed, information you have provided to us, and information about you from publicly available sources (such as social media). While you are visiting these websites, we may collect tracking or other non-personally identifiable information about your visit to better tailor the site to our customers’ interests. Please note that this is not essential for maintaining the relationship that we have with you. If you do not want your information to be collected in this way, please do not accept the invitation to visit these sites.
3. UPDATES TO THIS COOKIE NOTICE
ResMed may update its Cookie Notice from time to time. When we change the Cookie Notice in a material way, a prominent notice will be posted on our website along with the updated cookie notice. Updates will include the date
If you disagree with the changes, you may send us an e-mail to enquiries@resmed.co.in. For the avoidance of doubt, no change to the Cookie Notice will change the content of your consent that you may have granted separately and/or the processing of your personal data (including sensitive data) you have consented to.
Welcome to a ResMed website, including not limited www.resmed.com (Website).
By using this Website you agree to abide by and be subject to:
If you do not agree with any of these Terms of Use, do not use this Website.
In these Terms of Use, the terms "you" refer to the person using this Website. The terms "we," "our," "us" and "ResMed" collectively refer to ResMed Asia Pacific Limited and ResMed Limited., Australian corporations headquartered in New South Wales their parent ResMed Inc., a Delaware corporation, headquartered in California, and ResMed Asia Pacific Limited’s and ResMed Limited’s affiliates, organised under the laws of various states and countries and operating in California, the United States or in other jurisdictions.
The servers that host this Website are located in the United States, and any personal details you provide us will be processed by ResMed in the United States.
ResMed expressly excludes any representation or warranty, express or implied, with respect to the information available on this Website. ResMed makes no representation about any third-party websites that may be accessed via links from this Website.
Do not use this website for medical emergency services. In an emergency, call your local emergency assistance number.
The content (as defined below) available through this website is for informational and educational purposes only and is not a substitute for the professional judgment of a health care professional in diagnosing and treating patients. Resmed does not give medical advice, nor does it provide medical or diagnostic services. Additionally, the use of the content obtained through this website does not establish a physician-patient relationship. Your reliance on information and content obtained by you at or through this Website is solely at your own risk. Neither we nor providers of content to us assume any liability or responsibility for damage or injury (including death) to you, other persons or property arising from any use of any product, information, idea or instruction contained in the Content.
We do not provide advice to you on any issues relating to medical treatment and the Content is intended solely as a resource and informational tool. Always seek the advice of a physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have seen or read on this Website. We are not medical professionals and will not discuss or advise you on any issues relating to medical treatment.
All content, text, images, data, information and other material displayed, available or present on this Website (Content), including any intellectual property rights in such Content (including without limitation trademarks and copyrights) (Intellectual Property Rights), are the property of ResMed, its affiliates, its licensors or the designated owners, and are protected by applicable intellectual property laws. You should assume that everything you see or read on this Website is copyrighted unless otherwise noted and may not be used without our written permission, except as otherwise provided in these Terms of Use.
You may download and print copies of the Content only for noncommercial, informational, personal use, without modification or alteration in any way, and only so long as you comply with these Terms of Use and applicable laws. Except as may otherwise be expressly authorised by these Terms of Use, you may not otherwise reproduce, sell, publish, distribute, modify, display, or use any of this Website or the Content without our prior written permission. If this Website permits the emailing of certain Content or a link through the use of an "email to a friend" (or similar) icon, you may send that particular Content or link to others by email, as indicated. You agree not to infringe on any Intellectual Property Rights or remove or modify related proprietary notices contained in this Website or the Content.
Except as provided in our website Privacy Policy, any content that you submit to this Website or ResMed, whether directly or through a third-party website (User Content) will be deemed to be nonconfidential and may be disclosed through this Website to unknown persons on a worldwide basis without control by ResMed, including for browsing, downloading, printing and other uses by such other persons or entities.
You agree not to submit User Content to this Website or ResMed except for User Content that is fully authorised for purposes of this Website and these Terms of Use, and by posting User Content on this Website, you warrant and represent that you own the rights to the User Content or are otherwise authorized to post, distribute, display, perform, transmit or otherwise distribute User Content. It is your obligation to determine the extent to which User Content you submit is protected by applicable intellectual property laws.
You agree that ResMed will have, and you grant to ResMed, a worldwide, royalty-free, perpetual, irrevocable, sublicenseable, non-exclusive right and license to translate, reproduce, sell, publish, distribute, modify, adapt, display, perform, promote, link to or use, in any form or media, any User Content that you submit to this Website or ResMed.
ResMed does not endorse any User Content, or third-party product or service that may appear on this Website. Nothing in these Terms of Use will obligate ResMed to use any User Content you submit or permit the posting of such User Content on this Website.
At times, we may or may not require you to have a password and provide registration details to access this Website or portions of this Website. To the extent that we do require a password and registration details, the details you provide must be correct, current and complete. If ResMed believes that the details are not correct, current and complete, we have the right to refuse you access to the Website, or any of its resources, and to terminate or suspend your account, if any.
You are responsible for maintaining the confidentiality of any password(s) you are given to access this Website, and you are fully responsible for all activities that occur under your password(s). ResMed isnot be liable for any loss that you incur as a result of someone else using your password, either with or without your knowledge. You may be held liable for any losses incurred by ResMed, its affiliates, officers, directors, employees, consultants, agents and representatives due to someone else's use of your account or password. You agree to notify us immediately of any unauthorized use of your password(s). We reserve the absolute right not to issue a password to any person or entity.
Any ResMed software that is made available to download from this Website (Software) is the copyrighted work of ResMed or its affiliates or suppliers. The Software is made available for downloading solely for your use pursuant to the end user license agreement (EULA) applicable to the Software, and any reproduction or redistribution of the Software other than as permitted in the EULA is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.
In addition, downloading Software is prohibited if you are visiting this Website from any of the countries to which the export of software is prohibited by the U.S. Department of Commerce. Copying or reproduction of the software to any other server or location for further reproduction or redistribution is expressly prohibited.
Your use of this Website must be in accordance with any and all procedures, forms, formats, displays and operating times, which may be determined, specified or modified by ResMed in its discretion. You are responsible for all software, hardware, interconnections, fees, expenses, costs and taxes for you to access or use this Website.
At this time, we do not charge a fee to use this Website (but not including any subscription-based or other services offered within, which will be the subject of a separate agreement), but we reserve the right to impose or modify fees in connection with use of this Website (or portions of this Website) at any time without liability.
Payment of any such fees will be due and payable 30 days from the date of invoice unless otherwise agreed by you and ResMed or unless otherwise required by ResMed. ResMed will endeavor to issue a general notice on this Website with regard to any imposition of fees or modifications to this Website.
Unless otherwise agreed between you and ResMed, no link shall be made to any page of this Website except a direct link to the top page (eg, http://www.ResMed.com) without framing. In addition, any link to this Website must be immediately followed by notice to ResMed via email at privacy@resmed.com.
Moreover, if ResMed deems your linking practices in relation to this Website to be inappropriate, ResMed may choose to delete the link or to provide you with notice concerning removal or modification of the inappropriate link, and you agree to comply with any and all requirements of ResMed relating to such notice.
While it is ResMed's objective to make the Website accessible 24 hours per day, 7 days per week, the Website may be unavailable from time to time for any reason including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of ResMed, access to the Website may be interrupted, suspended or terminated from time to time. ResMed shall have the right at any time to change or discontinue any aspect or feature of the Website, including, but not limited to, Content, hours of availability and equipment needed for access or use.
You agree not to submit any User Content to this Website or commit any act involving the transfer of information relating to any Content in violation of applicable import/export control, espionage or national security laws.
You agree to comply with all applicable laws in connection with your use of this Website.
User must not engage in, conduct or submit to this Website any User Content or other material that is illegal, inaccurate, misleading, misappropriated, infringing, dilutive, defamatory, obscene, offensive or otherwise objectionable. Usermust not cause damage, embarrassment or adverse publicity to ResMed.
You will submit only User Content that is functionally and technically compatible with this Website. You will not attempt to and will not damage, corrupt, tamper with or infect this Website, the Content or any information or telecommunication system of ResMed with a virus or other malicious computer program. You will only use this Website for the permitted purposes stated in these Terms of Use, and will not engage in abusive activity with respect to this Website, or undertake any other activity which may adversely affect the use or enjoyment of this Website by any person. You are prohibited from using any services or facilities provided in connection with this Website to compromise security or tamper with system resources and accounts.
The use or distribution of tools designed for compromising security (eg, password guessing programs, cracking tools or network probing tools) is strictly prohibited. If you become involved in any violation of system security, ResMed reserves the right to release your details to system administrators at other sites and law enforcement authorities in order to assist them in resolving security incidents.
You agree to cooperate with all reasonable requests of ResMed and will notify ResMed promptly on learning of any actual or suspected breach of these Terms of Use by you or unauthorised use or abuse of this Website.
This website, its content and its links are provided on an "as is" basis and are used only at your sole risk, to the fullest extent permissible by law. Resmed disclaims all warranties, representations and conditions, express or implied, of any kind, regarding this website (including its content, hardware, software and links), including any implied warranties as to fitness for a particular purpose, merchantability, title, noninfringement, results, accuracy, completeness, accessibility, compatibility, security and freedom from computer virus. If applicable law does not allow the exclusion of some or all of the above implied warranties to apply to you, the above exclusions will apply to you to the fullest extent permitted by applicable law.
Resmed's entire liability and your exclusive remedy with respect to any dispute with resmed (including without limitation your use of the website) is to discontinue your use of the website. Resmed and its vendors shall not be liable for any direct, indirect, special, incidental, consequential or exemplary damage arising from your use of this website or for any other claim related in any way to your use or registration with resmed. These exclusions for direct, indirect, special, incidental, consequential or exemplary damages include, without limitation, damages for lost profits, lost data, loss of goodwill, work stoppage, computer failure or malfunction, or any other commercial damages or losses, even if resmed had been advised of the possibility thereof and regardless of the legal or equitable theory upon which the claim is based. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, resmed and its vendors' liability in such state or jurisdiction shall be limited to the extent permitted by law. Resmed does not endorse, warrant or guarantee any product or service offered through this website and will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services. In any event, if any of the above provisions in this section are not enforceable in an applicable jurisdiction, the maximum liability of resmed will be limited to, in the sole discretion of resmed, either the (1) correction or deletion of any inaccurate content or link; or (2) refund of any fees for this website received by resmed from you.
You agree to defend, indemnify and hold harmless ResMed and its affiliates, officers, directors, employees and contractors from any demands, claims, damages, liabilities, expenses or harms, including attorneys fees, arising in connection with your use of this Website, online conduct, breach of these Terms of Use, or dealings or transactions with other persons resulting from use of this Website.
This Website may contain as a convenience to you, content, links and other information submitted by third parties over whom ResMed has no control or responsibility, as well as translations thereof which ResMed may arrange. ResMed has no obligation to monitor, control or restrict the use of this Website, or third-party websites accessible via links on this Website. These other sites are not under ResMed's control, and you acknowledge that (whether or not such sites are affiliated in any way with ResMed) ResMed is not responsible for the accuracy, copyright compliance, legality, decency or any other aspect of the content of such sites. The inclusion of such a link does not imply endorsement of any site by ResMed or any association with its operators.
From time to time in connection with your use of or access to Content contained in certain areas of this Website, it may be necessary for you to consent to policies or terms and conditions in addition to these Terms of Use. You should read carefully any such additional terms and conditions before making any use of such Content or areas of this Website. Any such terms will not vary or replace these Terms of Use regarding any use of this Website, unless otherwise expressly stated.
With respect to any and all disputes arising out of or in connection with this Website or these Terms of Use (including without limitation the Privacy Policy), ResMed and you agree to negotiate in good faith and undertake reasonable efforts to cooperate with one another in order to achieve a mutually satisfactory resolution.
ResMed has no obligation to become involved in any dispute between a user and any other person. ResMed and you agree that all disputes arising under these Terms of Use shall be brought by you in your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, and shall be resolved by confidential binding arbitration as selected by ResMed in its sole discretion. The arbitrator's award will be binding and may be entered as a judgment in a court of competent jurisdiction. You agree that ResMed is entitled to obtain preliminary injunctive relief to the extent allowed by law to enforce any of the terms of these Terms of Use pending a final arbitral decision.
These Terms of Use and the Privacy Policy constitute the complete agreement between you and ResMed with respect to their subject matter and supersede any prior agreement or communication. These Terms of Use are subject to change from time to time. ResMed will endeavor to post a notice of any changes to these Terms of Use for a period of 30 days following any such modifications.
Therefore, you are advised to review these Terms of Use occasionally, or at least every 30 days. Your continued use of this Website subsequent to ResMed's notice of modification of these Terms of Use will constitute your acceptance of the modified Terms of Use.
If any term or provision of these Terms of Use will be found to be invalid, illegal or otherwise unenforceable, such finding shall not affect the other terms or provisions of these Terms of Use, or the whole of these Terms of Use, but such term or provision shall be deemed modified to the extent necessary to render such term or provision enforceable, and the rights and obligations of you and ResMed shall be construed and enforced accordingly, preserving to the fullest permissible extent the intent and agreements set forth in these Terms of Use. Your obligations pursuant to these Terms of Use will survive termination of any use by you of this Website, any Content on this Website, or these Terms of Use.
By using this Website, you agree that the law of the State of New South Wales, Australia.
Will govern all matters between you and ResMed with respect to your use of this Website.
If you have any questions regarding these Terms of Use or this Website, please contact us by email at privacy@resmed.com.